Beginning OCTOBER 1, 2021, the Child Support Front Desk & Lobby will be closed to the public. All Child Support business MUST go through the drive thru unless you are scheduled for an appointment.

Drive Thru Hours:
Monday-Friday
8:00 am – 4:30 pm

Clients are encouraged to use:

• – The call center (8:00 a.m.-4:00 p.m., MWF, 419-334-2909);

• – or web portal (https://jfs.ohio.gov/ocs) where you are able to send messages to a caseworker on your case;

• or email (Sandusky-county-child-support@jfs.ohio.gov)

to contact a Child Support caseworker.

Payments may also be made through the web
portal, app or at https://oh.smartchildsupport.com.

(If you are scheduled for genetic testing, please follow the instructions sent with your testing notice.)

All Children Services clients will need to
use the Children Services Front Desk & Lobby as of OCTOBER 1, 2021. If the worker is on the phone with another client, please wait patiently at a safe distance and we will be happy to assist to you when the call is completed.

We have not received any additional info from OCSE as of this date, but the following has been updated on the IRS internet site.  It appears the IRS will offset an amount up to the outstanding child support debt.  Spouses will be required to file and injured spouse claim. 

Please see link to IRS site that provides some FAQs regarding Economic Impact Payments and treasury offset.  We will be using this as a guide for calls we receive from the public: https://fiscal.treasury.gov/top/faqs-for-the-public-covid-19.html.   

If a customer is receiving an economic impact payment jointly with their spouse and owes a child support debt, the other spouse can file an injured spouse form with the IRS. Please visit the IRS website at https://www.irs.gov/forms-pubs/about-form-8379  to file a claim.

State links http://jfs.ohio.gov/Ocs/

Customer Service Web Portal http://jfs.ohio.gov/Ocs/CustServWebPortalWelcome2.stm

Child Support Payments
by Mail

A personal check, money order
or cashier’s check can be mailed to:

Ohio CSPC

PO Box 182372

Columbus, OH 43218-2372

Please include your name and
SETS or Social Security Number on the check to identify yourself.

Checking/Savings Debit

You may pay by going to www.expertpay.com and there will be a $2.50 registration fee the first
time. 

Credit Card

You can make payments by
credit card or by a checking or savings account debit at http://oh.smartchildsupport.com.

MoneyGram

You may now make cash
payments at any retail locations throughout the state where MoneyGram payment
services are offered, or on line by credit card using the “pay-bills” option at
www.moneygram.com and use the state code 14674. 

The Sandusky County CSEA can
be reached through our call center on Monday, Wednesday and Friday 8:00-4:00.

You can also review your case
and reach out to us through the Child support Web Portal found at http://jfs.ohio.gov/ocs/.

The customer can fill everything out and mail it back or drop it in the agency drop off box.  Our address is prepopulated on the application for mailing or drop off.  Or documents can be faxed to: 419-355-5344 or emailed to: Sandusky-County-Child-Support@jfs.ohio.gov

To apply for SNAP, OWF and/or Medicaid: www.benefits.ohio.gov

          Application is submitted online.  Interviews or further contact will be by telephone and/or mail.

To apply for Medicaid: call 1-844-640-6446. All follow up will be by mail.

To receive a paper application  for SNAP/OWF and/or Medicaid call 419-334-3891 OR 1-844-640-6446.

          The completed application can be mailed to: 2511 Countryside Dr., Fremont, OH 43420 or sent via fax to: 419-332-2156. Interviews or further contact will be by telephone and/or mail.

Required documents may be mailed to the agency, emailed to SanduskyPA@jfs.ohio.gov or faxed to 419-332-2156

No in person interviews are required to apply for or receive benefits. Interviews may be required to fulfill work activity requirements for Able Bodied Adults Without Dependents (ABAWDS) or OWF applicants/recipients.

Job Searching on OhioMeansJobs.com

• Job searches may be completed on OhioMeansJobs.com by entering job search (job title, employer name or zip code) and clicking on the blue “Search” button.
• When finding a job you wish to apply for, click on the blue job title to see the full job description and how to apply.
• To apply, follow the instructions within the job posting.

Creating a resume

• For individuals needing assistance with a resume, please e-mail:  OMJSandCo@jfs.ohio.gov
• The following MUST be included:  name, address, working phone number, valid e-mail address, work & educational history.  If this is too much, OhioMeansJobs.com can e-mail a resume template.
• OhioMeansJobs – Sandusky county staff will create a resume for you and e-mail a copy to the provided e-mail address.
• 10 hard copies will be mailed to the provided address.